Returns & Refunds
We sell collectibles, and package condition is an important part of what you’re buying. Please review the product description and photos before placing your order.
Collectible diecast
Collectible diecast sales are generally final. We do not accept returns for buyer’s remorse, change of mind, or a preference for a different card or package after delivery.
Unless a listing specifically notes wear or damage, factory-sealed diecast is listed in good collectible condition. Minor factory or normal retail-handling imperfections can occur on sealed collectibles and are not automatically considered shipping damage. Any notable card, blister, or box flaws we identify will be disclosed in the listing and/or shown in the product photos.
Incorrect items or shipping damage
If you receive the wrong item or an item is materially damaged in transit, please contact us at info@baldysdiecast.com within 7 calendar days of delivery. Include your order number and clear photos of the item, its packaging, and the shipping box so we can evaluate the issue.
Please keep the item and all original shipping materials until the issue is resolved. If a claim is approved, we will work with you on an appropriate replacement, refund, or other resolution depending on availability and the circumstances.
Made-to-order apparel
Print-on-demand apparel is made specifically for each order. Returns or exchanges for incorrect sizing, color preference, or change of mind are generally not accepted. If apparel arrives defective, misprinted, or incorrect, contact us within 7 calendar days of delivery with your order number and photos.
Order cancellations
If you need to request a cancellation, contact us as soon as possible. We cannot guarantee cancellation once a stocked order has been packed or a made-to-order item has entered production.
Nothing in this policy limits any rights that cannot be waived under applicable law.
Questions? Contact info@baldysdiecast.com.